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Resolve Product & Service Related Problems By Clarifying The Customer's Complaint. Determining The Cause & Explaining The Best Solution For It.
Open and maintain customer accounts by recording account information.
Maintain financial accounts by processing customer adjustments.
Proven customer support experience.
Can resolve customer complaints via phone, email, mail or social media.
Ability to multi-task, prioritize and manage time effectively.
Providing support, including procedural documentation and relevant reports.