Syllabus Overview1.1 Introduction1.2 Communication: A Two Way Process 1.3 Elements of Communication Cycle1.4 Barriers to Effective Communication1.5 Assessment Time2.1 Introduction2.2 Oral Communication (Verbal Communication)2.3 Written Communication (Verbal Communication)2.4 Non-Verbal Communication2.5 Visual Communication 3.1 Introduction3.2 Factors Affecting Perspectives in Communication3.3 Assessment Time3.4 One Shot Revision4.1 Introduction4.2 7C's of Communication4.3 Writing Skills4.4 Assessment Time4.5 One Shot Revision5.1 Introduction5.2 Self Management Skills5.3 Organisation Skill5.4 Accountability5.5 Positive Results of Self Management6.1 Introduction6.2 Factors Influencing Self Confidence6.3 Building Self Confidence6.4 Various Attitudes of People6.5 Assessment Time7.1 Information & Communication Technology7.2 Role and Importance of ICT 7.3 ICT Tools7.4 Assessment Time7.5 One Shot Revision8.1 Introduction8.2 Basic Components of Computer System8.3 Storage Unit/Memory Unit8.4 Units of Memory8.5 Assessment Time9.1 Introduction9.2 Types of Peripheral Devices: Input Devices9.3 Types of Peripheral Devices: Output Devices9.4 Types of Peripheral Devices: Secondary Storage Device9.5 Assessment Time10.1 Procedure For Starting and Shutting Down a Computer 10.2 Operating System10.3 Types of Operating System10.4 Mobile Operating System10.5 Assessment Time11.1 Windows 711.2 Starting Windows: Desktop & Taskbar
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